Reflections on Capital One - Anonymous employee Capital One Employee Review

3.0
Jan 25, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Definitely good benefits, training opportunities, and technology tools. Campus is great and the ability to work mobile/remote is valued. Some managers care about their employees and can be great mentors/leaders. Opportunity exists to move around and try different jobs as wanted.

Cons

Performance management is brutal. You are expected to achieve at a high level all the time and continue to take on more and more. There is no work-life balance (trust me, I was there for over 15 years and I know what that looked like in the past). If you don't work at least 50+ hours then you will be lucky to get a strong (meets expectations) rating. Constant reorgs/shuffle of leadership. More and more the focus is to bring in new college level resources and to hire outside management. Most of old school Capital One leadership has been shipped out. Also, promotion process is more about who you know (political) than your actual value/abilities. It is a meat grinder at time...culture is now about what have you done for me today. I definitively feel bad about how things are there now (have many friends there, all anxious about what will come next and if their job will be move to another location or cut or even managed out if they don't want to continue to work long hours with high stress).

Explore other reviews about Capital One

5.0
Jun 15, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

working in capital one is very good experience.

Cons

I don't see any cons.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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