Golden Handcuffs - Senior CopyWriter Capital One Employee Review

3.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The best salary you'll find in Richmond, VA for this kind of work. Excellent benefits and job perks.

Cons

Performance evaluations twice a year are a nightmare. Managers are told they have to put a certain percentage of their employees in a below average category...even if they're performing at an average or above average level. Everyone is rated compared their peers, even if they don't do the same kind of work. This comparison and forcing managers to rate a certain percentage of their direct reports poorly encourages sabotage and bad-mouthing to ensure coworkers are put in the below average category and not themselves.

Explore other reviews about Capital One

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work, people are nice

Cons

stack ranking is tough all the time

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, mobility for internal transfers

Cons

I have been a part of Capital One for more than 20 years, most of my career. It was an exciting growth culture in the early years. Our team culture was very strong. People looked out for each other and worked toward a collective good. Around 2019 a shift began in leadership. Politics became more important and forced distribution, stack ranking, and performance management targets became more prevalent. When the pandemic hit, it broke the strong in person culture of this company. Many left for the lure of FAANG and other companies offering remote work for promotion and higher pay. It was a chance to jump the line and come back later. In the meantime COF hired people who tired of the relentless pace of Amazon, Google, and other tech companies. We also hired in big bank culture of JPM Chase and Goldman. This has resulted in a toxic, political, cutthroat culture with constant reorgs. I’m planning to leave this organization in the next 12 months. It is sad what it has become. I know tenured leaders, great people who look out for others and have helped me succeed over the years, who are miserable here. DFS colleagues from the acquisition are leaving in droves.

4
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