It used to be good - Run Now - Senior Manager Capital One Employee Review

2.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Capital One does some great things with tech. Their cyber and cloud stuff is top notch, and I believe this is a great place to work as a coder if you can deal with the downsides. I believe the pay is a little above average and the benefits are great.

Cons

* Extremely toxic environment that's encouraged by the forced distribution that happens twice a year. * There is no integrity anywhere outside of your immediate team. People will stab you in the back and even not bat an eye. * Lots of great ideas by the senior leadership teams, but no vision on how to implement them. Clueless on execution. * Be expected to do a lot of work that's not productive because of broken or overly complicated business processes that add little value but keep cronies gainfully employed. * Change for the sake of change (or make things look good for mid/end of year) this creates toil, which ironically is one of the things that gets you a good review. Many times the new software tool is worse than the old and gets rolled out without end user testing. * Management top heavy/engineering bottom heavy. And the management doesn't care how overworked their engineers are. * Lack of coordination. Engineers and people leaders are expected to do their own project management and coordination. Stuff falls through the cracks continuously. * Expect to be in meetings all day and get 150-200 slacks per day, plus be available for after hours changes and page outs. Zero focus time unless you do it after hours. *RTO is stupid for seasoned professionals. You show up to get on zoom meetings with people in remote offices. Fight for lunch, drink crappy coffee, and fight traffic back and forth. It's dumb. *To throw salt in the wound, the SLT masterminds came up with 'neighborhoods' were they would cram everyone together so they wouldn't have any meeting rooms and still get in meetings with remote people all day adding to the RTO misery. *Long hours and burnout risk. Be prepared to hand hold incompetent teams. *Poor communication. Constant change, but very infrequent or relevant comms. *Toxic positivity. They try so damn hard to tell everyone how great it is and no one believes it. This goes back to SLT lacking integrity. I'm probably missing another 8 - 10 more. Go to LinkedIn and look for an Infograph on toxic workplaces or should I leave my job. You will find tons of examples of all of these at Capital One.

Explore other reviews about Capital One

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity and good career development

Cons

Pay is not competitive in the current market

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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