Shop Manager - Shop Manager Capri Holdings Employee Review

1.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

I started working as a Shop Manager for Michael Kors a couple of months ago. I can honestly say that it was not the worst job, and I actually liked it.. BUT now I regret leaving my old job. MK ruined my career. I will say the good things first: You get paid holidays, which is great! You make your own schedule You get 50% off discount You get clothing allotment (But you pay the taxes and it takes FOREVER for you to receive it. Good Benefits

Cons

I will say the good things first: Now, the bad: To begin with, you are NOT a manager AT ALL. The only person you manage is yourself. The associates within the retail partner store do not see you as a manager, because they do not work for Michael Kors. Most of the associates are rude and moody and you feel powerless because you do not have any authorization over them. They do not offer proper training. During my first week, I was very lost. They just threw me in the store and that's it. I did not even know how to get my daily sales. I was lucky enough to have another shop manager working in that mall who guided me. Many shop managers complain about the amount of recaps we had to write on a daily basis. I enjoy writing, so that was not a problem for me. However, if you lack writing skills this WILL be a big problem. Also, deadlines are very strict. Ok, now...THE WORST: After I got my position, sales were doing great and I was very happy and motivated to continue reaching my goal. However, one day SUDDENLY and OUT OF NOWHERE I received a call from HR saying that my position with the company had been terminated because my store was not meeting a "threshold", and they decided that this particular store does not need a shop manager after all. Just like that. One day I was being congratulated for my awesome performance and the next day I was laid off. I left my job as a store manager to move to MK and now I am unemployed...

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Capri Holdings Response
10y
Thank you for taking the time to provide feedback on Michael Kors. We will review the information provided and make changes as appropriate.

Explore other reviews about Capri Holdings

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-Really strong culture. People care and work hard. -Leadership is approachable and visible. You can have real conversations, and ideas are heard. -There’s meaningful exposure across brands and functions. If you want to grow, you’ll get visibility and stretch opportunities. -It’s a continuous improvement environment- not everything is perfect, but there’s an openness to evolving and doing better. -Generous employee discounts, plus access to sample sales and exclusive employee sales across the brands. -Good level of autonomy. -Good hybrid schedule.

Cons

Nothing to note at this time.

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Capri Holdings Response
4mo
Thank you for taking the time to share this review. We are happy to hear you are having a positive experience at Capri Holdings! -Michael Kors Human Resources
1.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Can’t think of a single thing. I come to work dreading my entire day knowing I have to fake my way through it

Cons

- bosses have weird traits - so much favoritism - not being liked by leadership means HR will manage you out. No questions asked - rude bosses - egos are more important than the greater goal - the good leaders have already jumped ship. We’re left with incompetent people that are here for personal success only.

3
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Capri Holdings Response
11mo
We appreciate you taking the time to write this review. We strive to ensure all our employees feel supported and valued by their management teams. We encourage all employees, past and present, to provide direct feedback so we can investigate the situation and make all necessary changes. If you are comfortable sharing your experience, please do so by clicking - https://secure.ethicspoint.com/domain/en/default_reporter.asp. Each inquiry submitted through Ethics Point can be provided anonymously and is reviewed by Human Resources. Thank you for your feedback. - Capri Holdings Human Resources
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