Can't Believe All Reviews Aren't 1 Star - Shop Manager Capri Holdings Employee Review

1.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Good discount. 50% off. But that is actually it. And I hate the product anyway.

Cons

TONS 1. Extreme amount of responsibilities, all seeming to be meaningless work. 2. They contradict everything they ask of you. If you try to explain the contradiction in order to get some direction they simply repeat the protocol again. Everyone is a robot. No thought process of their own whatsoever. 3. Extremely hypocritical. They are strict with deadlines for you but fail to meet any of the deadlines they set to complete things themselves for you. They allow only positive feedback, completely hindering your ability to improve the business you are in charge of. However they give nothing but negative feedback to you. When you have a success they either do not acknowledge it or tell you to not be happy about it because it should be greater. 3. In the interview they make you think you have a say in everything but in reality you have no say. They ask a million things of you and insist this is a "big girl" job however they are nothing but condescending and treat you like a child. Again, contradictory. What salary jobs do you know of that require you to make your months schedule a month in advance, make you clock in and out everyday including for your lunch break, and then make you send them a written form of your time punches every week? Another thing they fabricate in the in the interview. They say you make your own schedule. Sounds great right? It's not. They give you an insane amount of rules and restrictions to the point where this "perk" is anything but. 4. In the interview they explain that you make bonuses when you make and exceed plan. However what they don't tell you is they make plan so astronomically high that its impossible to reach it and receive your bonus. 5. When you work with a retail partner (department store) they actually require you to break rules set by the retail partners. They force you to obtain information that you are not allowed access to. I say force because if you do not do this they will fire you. When you explain that what they are asking is prohibited in your place of work they say that part of your job is to make connections so you can retrieve passwords. It's absolutely unacceptable that I go in to work every day looking over my shoulder, feeling very uncomfortable because I am being forced to break rules. And there is no doubt in my mind that if I was caught and reprimanded Michael Kors would throw me under the bus. So I am putting my reputation and rapport with my retail partner at risk every day. 6. If you want to work in fashion or have even the slightest creative bone in your body this is not the place for you. They are robots and expect you to be one as well. There is zero creative freedom and they micro manage you to ensure there is no deviation. Also the Michael by Michael Kors brand is atrocious. No woman with even the slightest amount of style would be caught dead in any of it. 7. They are blind to the fact that the brand is taking a downturn and refuse to hear any constructive criticism or feedback. When your work isn't up to par they criticize you even though you are telling them how to improve it. They act like stubborn, arrogant children who refuse to hear anything anyone has to say, even though they hired us to run a business. The list goes on and on.

Explore other reviews about Capri Holdings

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

-Really strong culture. People care and work hard. -Leadership is approachable and visible. You can have real conversations, and ideas are heard. -There’s meaningful exposure across brands and functions. If you want to grow, you’ll get visibility and stretch opportunities. -It’s a continuous improvement environment- not everything is perfect, but there’s an openness to evolving and doing better. -Generous employee discounts, plus access to sample sales and exclusive employee sales across the brands. -Good level of autonomy. -Good hybrid schedule.

Cons

Nothing to note at this time.

avatar
Capri Holdings Response
4mo
Thank you for taking the time to share this review. We are happy to hear you are having a positive experience at Capri Holdings! -Michael Kors Human Resources
1.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Can’t think of a single thing. I come to work dreading my entire day knowing I have to fake my way through it

Cons

- bosses have weird traits - so much favoritism - not being liked by leadership means HR will manage you out. No questions asked - rude bosses - egos are more important than the greater goal - the good leaders have already jumped ship. We’re left with incompetent people that are here for personal success only.

3
avatar
Capri Holdings Response
11mo
We appreciate you taking the time to write this review. We strive to ensure all our employees feel supported and valued by their management teams. We encourage all employees, past and present, to provide direct feedback so we can investigate the situation and make all necessary changes. If you are comfortable sharing your experience, please do so by clicking - https://secure.ethicspoint.com/domain/en/default_reporter.asp. Each inquiry submitted through Ethics Point can be provided anonymously and is reviewed by Human Resources. Thank you for your feedback. - Capri Holdings Human Resources
See reviews by: Helpful|Rating|Date|All