good luck buddy - Auction Services Associate CarMax Employee Review

1.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

they seemed like they really cared and really wanted you to be in the business. tried making it seem like you are cared for and valued. saw my initiative and how much I liked the company and tried getting me promoted to a manager position which I was super stoked about

Cons

they fired me for literally no reason. did an "investigation" which was a random guy on a zoom call playing the worst good cop roll I have ever seen in my life. then after telling me everything was perfectly ok, that I wasn't loosing my job and they wanted me, i was called in like a week later and fired without given a reason why. no warning, no reason too, no severance, no help for after the fact, literally nothing straight kicked to the curb. found out after that this piece of garbage company had tried their best to hide layoffs. Even though I was doing work to literally become a manager with not stepping a foot wrong they just kicked me to the curb. like honestly good luck you are gonna have the rug pulled over your eyes and discarded faster than you think

Explore other reviews about CarMax

5.0
Mar 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company and great people.

Cons

Can’t think of any cons.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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