Great Employees and Fun Place to work! - Sales Consultant CarMax Employee Review

3.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were great, very supportive and always had a positive attitude. The initial training was very good and they have great online training mixed with personal coaches. It's a perfect place for someone who is just getting started in Sales

Cons

I worked part time, basically filling in for full time employees. I did not like coming in for just 3 hours in the evening as it just was not enough time to spend with customers and make sales. Although I did make quite a few sales and was told I was doing a great job, I did figure out that I was only making about $15 an hour. I was on commission and the amount of hours needed to make a decent living was simply too much. However I must note that you can make a better living if you stick it out and become a Senior Sales Consultant. Your commission rates are higher and you can make your own schedule.

Explore other reviews about CarMax

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good work environment.

Cons

Work weekends, late shifts (stores stay open until 9).

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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