Do NOT be fooled into thinking this company is great... - Order Management Specialist Carahsoft Employee Review

2.0
Jan 26, 2018
Recommend
CEO approval
Business Outlook

Pros

If you love alcohol, partying, hanging out with young adults who are still stuck in college and have no desire to advance in your career, then this would be a PRO for you and this company.

Cons

This company will try to suck you in and make you think that you are being appreciated by buying you food & liquor, handing out gift cards, sending you on company trips to Cancun, etc. but they will work you to death and expect you to stay as late as possible into the early morning hours if it is busy season or EOQ. There are NO cut off times and unfortunately if you are in order management, your life will suck and this will mean you are expected to stay at work sometimes until 8pm, 10pm, midnight, and so on. You will feel like you can barely take breaks throughout the day, unless you enjoy staying late at work. The less breaks you take, the more orders you can process, and the faster you can get off work and go home. You will feel like a slave to your orders & the sales reps. The starting salary for order management compared to working overtime often, very late hours, high pressure and quantity of orders to process in a given day is a complete absolute JOKE. I get it, it's entry level, but if you are expected to do the amount of work you do AND stay late at times without getting paid overtime, the LEAST you can do and I mean the LEAST is start employees at $40,000. And even that is low and should be considered for a much higher pay. Also, there is no growth in order management and I mean NO growth. This position is literally ONLY good for entry level, 1-2 years experience staying here and then finding a better opportunity elsewhere. Unfortunately for all these reasons, this is why the order management teams have a high turnover rate. Do NOT go into order management, unless you can stick it out for a year or two like I did and find something better.

Explore other reviews about Carahsoft

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get good team, your in good hands

Cons

Pay is bit below average.

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4.5 years working at Carahsoft, I’ve seen and heard it all. Work from home, too many people take this for granted. They promote within! Plenty of opportunity to move up if you work hard and deserve obviously. Work hard, be proactive, take accountability, be reliable, consistent aka do your job and you aren’t micromanaged. If the above is done, they compensate you very nicely. Craig pays 50% of health insurance (not sure if this has changed for new hires) that is unheard of and extremely helpful. Insurance is great, never had any issues. Craig cares and does so much for his employees, way more than I think some people deserve and take for granted. Team Trip, 401k match, Shoe Day, Epic Bar Tab, Reggae Fest, milestone and birthday gift cards, Trophy Bottle, snack boxes, and more.

Cons

They hire kids right out of college with zero work ethic and work experience. They don’t fire people enough, you have a handful of top performers picking up the slack for their colleagues and carrying the team. 60+% of my pay is bonus which makes tax season daunting and stressful.

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