Pros
I think Craig Abod is a brilliant business man - and you can't fault him for that. He hires young, eager, energetic kids and molds them to fit his business model - enticing them with "bonuses," gift cards, iPads, and a tropical getaway at the end of the year. Shoe Day is a big selling point during your interview - if the company hits their goal every woman in the company gets $250 to spend on a pair of shoes. (Yeah, there is a Boy's Night Out too). The people are a generally good group to work with, and I still have friends that have either also left or still work there.
Cons
Maybe not all the managers are terrible, but mine was one of the most incompetent people I have ever met, and it's clear that some of the managers only retain their jobs due to unfortunate instances of nepotism and loyalty to the owner. Not a ton of room for advancement. The bonuses and shiny objects are meant to distract employees from the fact that they are paid less than HALF the competitive industry rate. After working there for a year and a half, I got a job at another company paying over $20k more. The office environment did not make me feel like a professional - although I do know that the area which housed the small, out-dated, crammed and dirty "cubicles" has since expanded into the suite next door, he "cubes" were really long desks with about 5 computers to a desk. No dividers. No privacy. No concentration. Constant chatter, cold calls, screwing around, etc. Don't get me wrong - there was a LOT of hard work that went on, but it's a VERY different work environment. While many of the people are great, there are also very cliquey tendancies there, and some of the "old-timers" (at the ripe old age of 34) think they rule the world and can do no wrong.