Toxic environment and full micromanagement - Customer Operations Carahsoft Employee Review

1.0
Sep 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Free stuff for busy season, company trip, team outings etc.

Cons

Where do I even start. This company is good for someone that likes sales. However, had to leave once the year was up because the management and job expectations were not ok with me. First, I was never told I would be hired to do my boss’ job or assist my other co-workers, I get it, team work but they took advantage of this and made it a weekly thing. It was frustrating because the work amount was not even in my team and they need to organize that, especially in accounting. Second, my boss was a control freak. Micromanaging all the time, she would even count the MINUTES I was out of my chair and would tell me I can’t get up more than 15 mins. Simply ridiculous. Third, the salary is trash. You could be doing the SAME job at a much better company with MUCH better pay. Fourth, managers talk a lot of crap all the time and employees hear that, very unprofessional environment. I also saw 4 people leave (including myself) in a matter of one year. You could tell that this is a company problem and not the employees.

Explore other reviews about Carahsoft

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get good team, your in good hands

Cons

Pay is bit below average.

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4.5 years working at Carahsoft, I’ve seen and heard it all. Work from home, too many people take this for granted. They promote within! Plenty of opportunity to move up if you work hard and deserve obviously. Work hard, be proactive, take accountability, be reliable, consistent aka do your job and you aren’t micromanaged. If the above is done, they compensate you very nicely. Craig pays 50% of health insurance (not sure if this has changed for new hires) that is unheard of and extremely helpful. Insurance is great, never had any issues. Craig cares and does so much for his employees, way more than I think some people deserve and take for granted. Team Trip, 401k match, Shoe Day, Epic Bar Tab, Reggae Fest, milestone and birthday gift cards, Trophy Bottle, snack boxes, and more.

Cons

They hire kids right out of college with zero work ethic and work experience. They don’t fire people enough, you have a handful of top performers picking up the slack for their colleagues and carrying the team. 60+% of my pay is bonus which makes tax season daunting and stressful.

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