Remote Upsell/Renewal Representative - Remote Renewals Specialist Carahsoft Employee Review

5.0
Nov 1, 2018
Recommend
CEO approval
Business Outlook

Pros

I am a remote renewals specialist and I really, really like it. A friend of mine recommended the company to me and I am extremely happy! The remote position is great. You truly do work from home. They send you everything that you need - computer, headset, monitors, docking station, and a phone. They give you 4 weeks of introductory training of the company as a whole - I thought the training was very well laid out, and then you get assigned to a specific team. After that you will receive team specific training. Everyone I have worked with so far has been great! They even flew all the remote specialists in for a conference at the headquarters for a couple of days so everyone could meet, and it was a lot of fun. They took care of everything - hotel, flights, dinner, swag, lunches - you name it - it was such a great experience. This is truly a real job - you get salary and vacation. The work day is 8:30-5:30 M-F.

Cons

Can't think of anything

Explore other reviews about Carahsoft

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get good team, your in good hands

Cons

Pay is bit below average.

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4.5 years working at Carahsoft, I’ve seen and heard it all. Work from home, too many people take this for granted. They promote within! Plenty of opportunity to move up if you work hard and deserve obviously. Work hard, be proactive, take accountability, be reliable, consistent aka do your job and you aren’t micromanaged. If the above is done, they compensate you very nicely. Craig pays 50% of health insurance (not sure if this has changed for new hires) that is unheard of and extremely helpful. Insurance is great, never had any issues. Craig cares and does so much for his employees, way more than I think some people deserve and take for granted. Team Trip, 401k match, Shoe Day, Epic Bar Tab, Reggae Fest, milestone and birthday gift cards, Trophy Bottle, snack boxes, and more.

Cons

They hire kids right out of college with zero work ethic and work experience. They don’t fire people enough, you have a handful of top performers picking up the slack for their colleagues and carrying the team. 60+% of my pay is bonus which makes tax season daunting and stressful.

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