Great! - Customer Service Support Representative Carahsoft Employee Review

5.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

I work remotely from home with Carahsoft. This company has been so great and amazing for me. I have a real job and I’m able to work from home the same hours the company works. Even though I work from home you are still eligible for promotions, raises, bonuses and benefits. We are treated as part of the team. The CEO truly cares for his business and all of his employees. Just because we are remote doesn’t change that! I am truly thankful for Carahsoft!

Cons

I honestly do not have anything bad to say about the company, Working remotely has so many benefits to it.

Explore other reviews about Carahsoft

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get good team, your in good hands

Cons

Pay is bit below average.

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4.5 years working at Carahsoft, I’ve seen and heard it all. Work from home, too many people take this for granted. They promote within! Plenty of opportunity to move up if you work hard and deserve obviously. Work hard, be proactive, take accountability, be reliable, consistent aka do your job and you aren’t micromanaged. If the above is done, they compensate you very nicely. Craig pays 50% of health insurance (not sure if this has changed for new hires) that is unheard of and extremely helpful. Insurance is great, never had any issues. Craig cares and does so much for his employees, way more than I think some people deserve and take for granted. Team Trip, 401k match, Shoe Day, Epic Bar Tab, Reggae Fest, milestone and birthday gift cards, Trophy Bottle, snack boxes, and more.

Cons

They hire kids right out of college with zero work ethic and work experience. They don’t fire people enough, you have a handful of top performers picking up the slack for their colleagues and carrying the team. 60+% of my pay is bonus which makes tax season daunting and stressful.

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