Do Not Believe Any Review Above 2 Stars - Account Representative Carahsoft Employee Review

1.0
Feb 20, 2019
Recommend
CEO approval
Business Outlook

Pros

- Young environment: majority of the employees are recent college graduates (because they know they can pay you absolutely nothing and you'll still accept the offer, and the CEO is very cheap and doesn't value his employees) - Occasional work perks like free meals and an incentive trip every Spring

Cons

- NO HR DEPARTMENT (this should already be the biggest red flag) - Managers and Directors are expected to write good reviews when the overall rating goes down From the get go, this Company lies to you and says that their interview process is very complex, and competitive. Carahsoft will accept absolutely anyone who demonstrates some level of intellect, and willingness to learn regardless of having a College Degree. The reason behind this is that they 100% need you due to the extremely high turnover rate. Unfortunately, they take advantage of the young professionals who interview here because they know you are cheap, and they know you will last a MAXIMUM of 2 years, so they don't care to invest in you. The take pride on their "intensive and effective Training Program" when in fact, the training program is non existent, and a complete waste of time. You know its terrible when the leaders of your team are the ones training you and not a designated Training team. The team leads do a terrible job at teaching their Sales Reps how to properly manage a pipeline, and then get frustrated when new hires do something "wrong". A huge component of "training" consists of cold calling, which new hires get to do for the first 4 weeks. Why? Because it is a time filler, and they have no clue how and what to teach you. Your time will be wasted as will your managers'. As far as the job itself, the hours are typically 8:30 - 5:30 (this depends on which team you are on), and a 1 hour lunch (which will be monitored very closely by your managers). Your job will consist of cold calling into different territories, processing orders, and a bunch of other things that your managers don't care about (but they still expect you to do). The only thing they care about is finding leads. If you cannot do this, you will be under-appreciated (more so than you already are). During busy season, you will be expected to work 12 hours shifts, and weekends as well. During this time, the company will think of some corny theme and make it all into one huge game. They will award you disappointing prizes for hitting certain metric goals throughout the season. This company is SO CHEAP that they refuse to pay its employees more during this busy time. At the end of the season, You will see a slight increase in your paycheck, rewarding you for all your dedication, but it is far less than you deserve and is WAY less than what any other Sales company out there would offer. Your managers will not listen to you, because they truly do not care since all that they care about are your metrics. They will take advantage of you, and you will be extremely underpaid. I can promise that you WILL be living paycheck to paycheck if you decide to live on your own in the NoVa area. The overall young/ fun environment, and the little perks here and there are nice, but this is all this company has to offer. DO NOT let your career start off at a place like this. If you're a recent college graduate please do better for yourself, because you will not be able to grow at all at this company. No matter what, you will be treated like garbage, and you will always be inferior to your managers.

Explore other reviews about Carahsoft

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get good team, your in good hands

Cons

Pay is bit below average.

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4.5 years working at Carahsoft, I’ve seen and heard it all. Work from home, too many people take this for granted. They promote within! Plenty of opportunity to move up if you work hard and deserve obviously. Work hard, be proactive, take accountability, be reliable, consistent aka do your job and you aren’t micromanaged. If the above is done, they compensate you very nicely. Craig pays 50% of health insurance (not sure if this has changed for new hires) that is unheard of and extremely helpful. Insurance is great, never had any issues. Craig cares and does so much for his employees, way more than I think some people deserve and take for granted. Team Trip, 401k match, Shoe Day, Epic Bar Tab, Reggae Fest, milestone and birthday gift cards, Trophy Bottle, snack boxes, and more.

Cons

They hire kids right out of college with zero work ethic and work experience. They don’t fire people enough, you have a handful of top performers picking up the slack for their colleagues and carrying the team. 60+% of my pay is bonus which makes tax season daunting and stressful.

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