Not as bad as everyone says, but still really bad - Account Representative Carahsoft Employee Review

1.0
Jul 24, 2019
Recommend
CEO approval
Business Outlook

Pros

You meet a lot of great people your age if you're right out of college/in your 20s. Don't let any of the rest of this review take away from this point. I met some of the best people here. You'll get used to working 9-5 (aka 8:30-5:30 because the CEO is inconsiderate). You gain experience in IT solutions if you apply yourself, AND ONLY if you apply yourself. There is little actually pertinent training given by higher ups. You learn to stand up for yourself because there is NO HR DEPARTMENT, and your Team Lead will most likely belittle/harass you at some point. If you keep your head high, try to learn as much as you can, and stay diligent you can be out of there in less than a year to a company that cares about you and will compensate you for it.

Cons

NO HR DEPARTMENT which is extremely illegal for a company with over $5 Billion in revenue. The pay is extremely below market average for the same position elsewhere. There is very little relevant training unless you make the training happen yourself, AKA we had to set up weekly trainings ourselves (as just Account Representatives) so that we could learn the industry. There is no accountability for team leads, directors, or even the CEO. At one point he (CEO) screamed at the top of his lungs to an entire section of the building to get off their phones (there were about 5 people using their cells at the time), and there was no apology given to employees.

Explore other reviews about Carahsoft

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get good team, your in good hands

Cons

Pay is bit below average.

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4.5 years working at Carahsoft, I’ve seen and heard it all. Work from home, too many people take this for granted. They promote within! Plenty of opportunity to move up if you work hard and deserve obviously. Work hard, be proactive, take accountability, be reliable, consistent aka do your job and you aren’t micromanaged. If the above is done, they compensate you very nicely. Craig pays 50% of health insurance (not sure if this has changed for new hires) that is unheard of and extremely helpful. Insurance is great, never had any issues. Craig cares and does so much for his employees, way more than I think some people deserve and take for granted. Team Trip, 401k match, Shoe Day, Epic Bar Tab, Reggae Fest, milestone and birthday gift cards, Trophy Bottle, snack boxes, and more.

Cons

They hire kids right out of college with zero work ethic and work experience. They don’t fire people enough, you have a handful of top performers picking up the slack for their colleagues and carrying the team. 60+% of my pay is bonus which makes tax season daunting and stressful.

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