Waste of time, Constant headache, Power trips. - Account Representative Carahsoft Employee Review

1.0
Mar 4, 2014
Recommend
CEO approval
Business Outlook

Pros

I met a ton of friends at the company, work on a team consisting of people ages 22-26 who all go out together. Random incentive perks like gift cards, bottles of alcohol, and the promise of the tropical vacation. If sales is the route you want to take with your career, a year here will lead you to many other sales roles. The pros depend on the team, some teams offer decent training and decent experience, you get to build direct relationships with vendors on most teams. If you're afraid of the phone, you won't be by the end of your first week.

Cons

There is no HR department. People are right when they say it's a running joke. You're going to be telemarketing, no matter what they say you will be doing, you will be telemarketing. It's all about how many calls you've made and how many minutes you were on the phone. On some teams only the leads have any work to do despite team members requesting leads delegate work while other teams unload more work than humanly possible with impossible deadlines basically setting employees up for failure. Also, don't bother emailing anything to team members because nobody ever emails you back unless they're pissed at you. No parking, no room for growth, tons of favoritism, low pay, strict hours, teams are not created equally. Don't apply unless you love being unhappy, but hey you get to go to Jamaica or Mexico with the company if you make it through a year... I hope you don't enjoy holidays and time off because you work every government holiday. You'll have people hired a few months before you on ridiculous, unchecked power trips. Also, you WILL owe major taxes come April, even if you think you did your forms correctly.

Explore other reviews about Carahsoft

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get good team, your in good hands

Cons

Pay is bit below average.

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4.5 years working at Carahsoft, I’ve seen and heard it all. Work from home, too many people take this for granted. They promote within! Plenty of opportunity to move up if you work hard and deserve obviously. Work hard, be proactive, take accountability, be reliable, consistent aka do your job and you aren’t micromanaged. If the above is done, they compensate you very nicely. Craig pays 50% of health insurance (not sure if this has changed for new hires) that is unheard of and extremely helpful. Insurance is great, never had any issues. Craig cares and does so much for his employees, way more than I think some people deserve and take for granted. Team Trip, 401k match, Shoe Day, Epic Bar Tab, Reggae Fest, milestone and birthday gift cards, Trophy Bottle, snack boxes, and more.

Cons

They hire kids right out of college with zero work ethic and work experience. They don’t fire people enough, you have a handful of top performers picking up the slack for their colleagues and carrying the team. 60+% of my pay is bonus which makes tax season daunting and stressful.

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