Sometimes great, other times very shady. The 5 star reviews are definitely fake. - Upsell and Retention Specialist Carahsoft Employee Review

2.0
Oct 14, 2022
Recommend
CEO approval
Business Outlook

Pros

-good experience for resume -lots of resources for learning -health/dental/401k

Cons

-they hire you and train you for renewals and then you get placed on a random team where you do absolutely nothing with renewals so your entire 4+ weeks of training was a waste -you have to BEG for a raise. It is like pulling teeth. Management are trained to not want to pay their employees. -recruiting will sell you on all of these perks in order to get you into the door, but they are all lies. I.e guaranteed bonuses, company trip, gifts for moms, busy season contests to earn more money. -your experience at carahsoft is entirely dependent on which team you get placed on. -when begging for a raise, management uses the excuse of “well you’re technically a renewals rep which falls under a different pay structure so there’s nothing I can do” -this is a $10B company and every Sunday the CEO sends out weekly updates on how we’re doing $ wise, and it is so discouraging knowing how little they pay they’re employees -no room for growth - expectations of working late (sometimes 12+ hour days) with nothing to make up for compensation. - their past structure is sketchy. If you do get a raise it’s all a bonus. Which corporations get to tax higher, while writing off employee bonuses as a tax credit for themselves. -every “nice” thing they do has an alternative motive.

Explore other reviews about Carahsoft

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get good team, your in good hands

Cons

Pay is bit below average.

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

4.5 years working at Carahsoft, I’ve seen and heard it all. Work from home, too many people take this for granted. They promote within! Plenty of opportunity to move up if you work hard and deserve obviously. Work hard, be proactive, take accountability, be reliable, consistent aka do your job and you aren’t micromanaged. If the above is done, they compensate you very nicely. Craig pays 50% of health insurance (not sure if this has changed for new hires) that is unheard of and extremely helpful. Insurance is great, never had any issues. Craig cares and does so much for his employees, way more than I think some people deserve and take for granted. Team Trip, 401k match, Shoe Day, Epic Bar Tab, Reggae Fest, milestone and birthday gift cards, Trophy Bottle, snack boxes, and more.

Cons

They hire kids right out of college with zero work ethic and work experience. They don’t fire people enough, you have a handful of top performers picking up the slack for their colleagues and carrying the team. 60+% of my pay is bonus which makes tax season daunting and stressful.

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