Room for Improvement - Customer Success Manager Carbonite Employee Review

Users say... "'Free snacks' and fairly good benefits." "Great culture, working with smart people" "Pay is good" "Friendly coworkers and a lot of perks, fast paced environment" "Great work life balance" 

Users say... "4 managers for the same product" "Upper management likes the idea of being innovative and doing new things, but doesn't back it up with the time or resources." "Poor engineering group, no leadership or vision for new product or improving existing products." "Recent acquisitions have led to layoffs." "Agents frequently came to work sick so they wouldn't lose their accrued personal time off."