Had Some Nice Benefits, but Workplace Was Draining - Technical Support Specialist Carbonite Employee Review

3.0
Aug 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Could be in my pjs and was an office job. Could make commission.

Cons

Soul sucking, there were ethical issues with their sales practices. They were more focused on sales than fixing user issues, even though our job was supposed to be to solve problems. This is a sales job disguised as a help desk job.

Explore other reviews about Carbonite

5.0
Jun 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Open environment and friendly people

Cons

Lots of different work to be done

4.0
May 27, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Offers a good work/life balance.

Cons

Can be a little stressful.

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