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      CardWorks

      Engaged Employer

      CardWorks reviews

      Strongly not recommended - Fraud Phone Unit Specialist CardWorks Employee Review

      1.0
      Feb 16, 2017
      Fraud phone unit specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full-Time, average pay, 401K after 1 year of employment, health vision & dental benefits offered, paid sick/vacation.

      Cons

      Company does not have compassion for employees or customers, forced to accept abusive calls and not allowed to disconnect line, managers are on average unavailable or refuse to asset employees or customers, offered health insurance is on average $200.00/month for single person status.

      avatar
      CardWorks Response
      9y
      Thank you for your review. CardWorks is a customer service based call center that offers one call resolution. CardWorks has recently assigned a coach to assist the security fraud associates with escalated calls. We offer health benefits to associates after 45 days of employment. CardWorks is pleased that we are able to absorb over 60% of the cost of insurance premiums. We are continually evaluating the best benefit packages for our associates.

      Explore other reviews about CardWorks

      5.0
      Apr 22, 2026
      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay, work from home, PTO, holidays off

      Cons

      The customers that call can be a little mean

      avatar
      CardWorks Response
      2mo
      At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.
      1.0
      May 29, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None whatsoever . I thought long and hard and couldn’t think of anything.

      Cons

      Low integrity, low morals, low values. allows predatory behavior from their subsidiary companies. Birds of a feather flock together. Would not recommend Partnerships or any business dealings with Cardworks, Merrick Bank or OLLO Card Services. The entire board of directors should be questioned.

      avatar
      CardWorks Response
      1mo
      We acknowledge your comment and, as with all feedback, it will be reviewed by the appropriate team.
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