The job and management is good. Salary is about right. - Call Center Customer Service Representative CardWorks Employee Review

5.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Bonus eligibility, flexibility and my Supervisor is very cheerful

Cons

Holiday pay. It's always base on your schedule if you work Tue-sat if you think about it you only get 4 to 5 holidays in a year when other people that work Mon-Fri they get all the 10 holidays because most of the holidays are on MONDAYS. That's unfair (of course there's always OT but not everyone has the availability for OT on your days off)

Explore other reviews about CardWorks

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, work from home, PTO, holidays off

Cons

The customers that call can be a little mean

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CardWorks Response
2mo
At CardWorks, we strive for excellence in everything we do, and we appreciate your review! Thank you for sharing.
1.0
May 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None whatsoever . I thought long and hard and couldn’t think of anything.

Cons

Low integrity, low morals, low values. allows predatory behavior from their subsidiary companies. Birds of a feather flock together. Would not recommend Partnerships or any business dealings with Cardworks, Merrick Bank or OLLO Card Services. The entire board of directors should be questioned.

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CardWorks Response
1mo
We acknowledge your comment and, as with all feedback, it will be reviewed by the appropriate team.
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