A bunch of lies - Customer Service Representative Cardinal Health Employee Review

2.0
Oct 2, 2013
Recommend
CEO approval
Business Outlook

Pros

You meet some great people.

Cons

I was working in one of the call centers for Cardinal Health and a week before they told us that we were being let go they told us they were opening jobs in Manila, Philippines. They told us that it would not effect our jobs. Almost a week later they told us that they were letting about 30 of the employees at our call center go. This company decided to take jobs from people here in the USA and give them to people overseas. From the time we knew about Walgreen's until the Friday of the week before they announced to us who was being let go, they told us not to worry and that as long as we do our job we will still have a job. Well they completely lied. Now about 30 of my coworkers and I have no job. Good job with all the lies and fake happy faces.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work-life balance with flexible work arrangements in many corporate and technology teams. Collaborative and supportive culture, where colleagues are knowledgeable, approachable, and willing to help each other succeed. Strong benefits package, including competitive healthcare, retirement benefits, and wellness programs. Meaningful work with real impact, contributing to healthcare technology and services that support hospitals, pharmacies, and patients nationwide. Opportunities to work on large-scale enterprise initiatives, modern cloud technologies, and cross-functional teams while gaining exposure to complex healthcare systems.

Cons

Decision-making can be slow, as large enterprise initiatives often require approvals from multiple stakeholders, which can delay implementation. Complex organizational structure, making it challenging at times to navigate priorities, align across teams, and drive changes quickly

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting work: nobody hears this job title without a little curiosity Independent: once you're trained you're mostly given tasks and allowed to work whatever way best suits your needs Unique: you won't find another job that does exactly this in the area Benefits: pretty standard, but kick in on day 1 Growing field: by all appearances, this is a growing field in pharmacy, so job stability isn't an issue Management: Leadership at this location strives to make this a good place to work

Cons

The hours: most technicians will work from 2:30-10 AM. The pay: rate is decent, a little less than hospital rates, a little more than retail, but in general you will be capped at 35 hours a week. Independence: while there is a lot to say about the benefits of working on your tasks alone, there is also little in the way of any real supervision. This means that all interpersonal issues devolve into a one employee's word against another, leaving management reluctant to act. Management: Leadership at this location does its best to make this a good environment to work, but they do it at the expense of holding employees accountable.

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