Not in anyone's best interest - Billing Representative Cardinal Health Employee Review

1.0
May 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Good benefits available day one. Top notch Health coverage. Some decent coworkers. You have the chance of maybe growing your career here, if you're one of the chosen few.

Cons

Everything else. You can trust absolutely no one in management. They will fire you if you breathe the wrong way (I saw far too many coworkers fired over petty things.) it is a free-for-all on gossip amongst the management. They lie about your job role to get you in the door. No matter what you ask or say, you will be forced to take phone calls and be turned into a call center rep. Your bonus is 100% subjective and not based on your actual work or numbers. As if it's not bad enough to treat the employee poorly, they treat the patients even worse! I have never seen such a complete lack of care for human beings. Patients go weeks without communication from us on their medical supplies, but if you express concern to management you are reprimanded for questioning their authority. Seriously, go check out their one star review on google. It is in one's best interest to not work in the billing department. Do yourself a favor and skip this 'opportunity."

Explore other reviews about Cardinal Health

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, Culture, Location, Remote, People

Cons

Hybrid, I wish they were more competitive with Salary or else I might have stayed there.

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

-Remote (may be slowly moving away) - weekly pay - family-friendly/flexible. I didnt feel pressured to work if I had obligations and needed to take off - good managers

Cons

-team members can be passive agressive on calls/talking over each other or arguing in teams chats, and speak negatively about others on calls. -tech team off shore. Makes it harder to get answers or have to schedule meetings only in the mornings. -no set structure or ground rules on team processes. They change rules on process on the fly. No approvals from leadership -Retention policy is very short. Saving work in multiple places and no real source of truth. - Gaps found after development - Teams lack experienced leaders who genuinely want to help others. -Claim to run agile but doesnt follow it. -not much diversity -benefits through the contracting company were not affordable at all

See reviews by: Helpful|Rating|Date|All