Pros
There are a few wonderful people working there. The team overall is careful not to micromanage. They are usually supportive and give therapists a lot of chances. They try to have a few events in spite of a tight budget. They have monthly meetings to communicate the changes that might be confusing.
Cons
This company is disorganized at the top and understaffed in the office. As a result, Care Options expects therapists to do way more than is clinically ethical. Currently authorizations take long enough for the 90-day period allowed for evaluations to expire, adding stress to the therapist as the service liaison with families. The pay is about average for the industry right now, but you will be expected to do a lot more, so prepare for an intense time investment. You have very basic benefits with no matching, affordable health coverage, or reimbursement for gas like in a lot of other agencies. The visit notes alone take over ten minutes to complete and it is not uncommon for them to be deleted by mistake and payroll delayed. From what I understand, this company was full of technology glitches and disorganization years ago when I joined and unfortunately continues to be so. The worst example, W2s for 2016 were compromised for the entire company and a scammer submitted every employee's tax return. I understand these things happen, but I was not surprised they happened with Care Options.
