False Advertisement - Care Coordinator CareCentrix Employee Review

1.0
Aug 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Get to work from home

Cons

No organization, no coaching , no follow ups, unorganized training . No onboarding, no explanation of call scripting . The QA and Leads are not calibrated

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CareCentrix Response
3y
Thank you for your feedback. We are disappointed to read that your are frustrated in your role. We strive for excellence, and take all feedback very seriously. We will share your comments with our training team and area leadership to address your concerns. We also encourage you to reach out to your Human Resources Business Partner to discuss your specific feedback in more detail so that we can partner with you on these concerns. We look forward to hearing from you.

Explore other reviews about CareCentrix

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits(Health,Dental/Vision) PTO/PST Pay and Compensation

Cons

None really, was just bummed about how it ended. Upeer leadership was very transparent about what the dept future was heading towards though, so I appreciate it

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CareCentrix Response
4mo
Thank you for sharing your experience. We’re pleased to hear you found value in our benefits and compensation, and that these positively impacted your time with us. We also appreciate your recognition of our leadership team’s transparency. Open communication is important to us, especially during times of change. While it’s never easy when a chapter ends, we appreciate your contributions and wish you continued success in the future.
1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pst program if you’re running late

Cons

Terrible management and poor training

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