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CareFirst BlueCross BlueShield

Engaged Employer

Customer Service Rep - Customer Service Representative CareFirst BlueCross BlueShield Employee Review

2.0
Jun 22, 2015
Recommend
CEO approval
Business Outlook

Pros

You can learn the ins and outs of health insurance something you can carry with you the rest of your life. The staff is friendly

Cons

There is room for growth BUT it will take forever to move from one dept to the next there are people in the same positions for 10 and 12 years and not by choice either. Managers know nothing

Explore other reviews about CareFirst BlueCross BlueShield

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, remote most days, good pay

Cons

Disorganized leadership, everything else is great

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a few awesome associate

Cons

Continuously reactive mode without proactively evaluating all options

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