Bait N switch - Customer Service Representative CareScout Employee Review

1.0
Jun 12, 2016
Recommend
CEO approval
Business Outlook

Pros

easy commute off highway. Friendly coworkers. no weekends

Cons

Processes completely lacking with no communication between various departments and teams.The right hand does not know what the left hand is doing leading to chaos and duplicate work.The senior management retaliates ruthlessly if you complain about the negative work environment and do not hesitate to write you up negatively or fire you by making you comit mistakes if they don't like you. A very strong culture of micromanagement and favoritism makes life even more miserable.

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CareScout Response
9y
Thank you for your review including your advice for leadership. We are sorry you had that experience. We actively monitor this page and will make sure to pass along your feedback

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Honestly, best place I’ve ever worked. Great management, love the people I work with, pay is good, & they give the ability to learn new skills.

Cons

Nothing I can think of

3.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Independence Working with geriatric population

Cons

Excessive time spent with doucmentation

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