It's okay, I guess - Anonymous employee CareSource Employee Review

2.0
Dec 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, though the call center employees make even less than their receptionists in HQ do. They do offer an okay amount of overtime.

Cons

Never have I ever been so suicidal as I am working in the call center for this company. They make a great to-do about their members, but consistently ignore the needs of their employees, especially those in the call center. If you or your children are prone to being sick, pass this job up, because they do not accept doctor's notes and after so many "occurrences" they have grounds for termination, regardless of what kind of illness you or your children have.

Explore other reviews about CareSource

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that truly cares about their people and growth. They promote within and value character.

Cons

There really aren’t any cons. This is a great company to work for.

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CareSource Response
1w
Thanks so much for sharing your experience with us!
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

N/a -the original trainer for my training class was great she ended up separating from the job in the middle of our training

Cons

I think when you first apply the pat information is misleading it says $40k-$52k/year but the base pay is $18.30/hr it isn’t based off experience they are factoring in incentive that you aren’t eligible for until you are out of training and nesting Also they didn’t take my ada form seriously I got it filled out and signed by my doctor as I was told to do by hr and literally they didn’t do anything which made my mental health much worse than it would’ve been if they would’ve helped. Also during training one of the trainers (Chelsea) mic was muted and she was trash talking and cursing about the employee in the training class and she mentioned how it was one trainee who was the topic was the only one who knew how to do the f-ing job it was ridiculous and humiliating for the rest of the training class because now we feel bad because we just heard you say this

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CareSource Response
3w
At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.
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