2.0
Dec 22, 2016
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Pay is decent, though the call center employees make even less than their receptionists in HQ do. They do offer an okay amount of overtime.
Cons
Never have I ever been so suicidal as I am working in the call center for this company. They make a great to-do about their members, but consistently ignore the needs of their employees, especially those in the call center. If you or your children are prone to being sick, pass this job up, because they do not accept doctor's notes and after so many "occurrences" they have grounds for termination, regardless of what kind of illness you or your children have.