So many broken processes and poor executive leadership here. - Anonymous employee CareSource Employee Review

2.0
Feb 18, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great salary, benefits and PTO- which is the only thing that makes this place bearable. Member centric. Middle management is trying to improve the organization.

Cons

Non visible, out of touch executive leadership. Non existent training. Poor top down communication. No clear and concise provider communication. Cant get providers claims paid properly. Manages by putting out fires and state complaints. Not the way to do business with integrity, which is supposed to be one of our core values!

Explore other reviews about CareSource

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that truly cares about their people and growth. They promote within and value character.

Cons

There really aren’t any cons. This is a great company to work for.

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CareSource Response
5d
Thanks so much for sharing your experience with us!
2.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k match, pto, remote work

Cons

- Extreme focus on productivity metrics created constant pressure and an unsustainable pace - Expected to carry full implementation projects alone without adequate support or realistic timelines - Workload and expectations were excessive, leading to chronic stress and burnout - The environment took a serious toll on my mental and physical health, and I continue to deal with the lasting effects of that strain - Organizational priorities consistently favored output over employee well\-being, with little meaningful support to offset the demands - Unexpected terminations occurred within clinical teams, including among long\-term employees, contributing to a sense of instability and lack of job security

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