1.0
Apr 7, 2017
Former employee, more than 1 year
Indianapolis, IN
Recommend
CEO approval
Business Outlook
Pros
The staff in our office got along with each other wonderfully. Our teamlead hooked us up with free food.
Cons
Where do I start? The pay is ridiculously low! Other places will pay more for much less work, but not Caresource! The $12.03 an hour is an insult, considering the fact Caresource expects you to be on the phones and in chats at the same time. The quality assurance policies are unrealistic. You are expected to perform like a robot. Forget being yourself when speaking with members. Advocates are on the front line, yet, are never included in the all-staff meetings.