Is CareSource a good company to work for?

CareSource has an overall rating of 3.4 out of 5, based on over 901 reviews left anonymously by employees. This rating has decreased by 14% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"Benefits are good" ((in 92 reviews)); "Good pay and ability to bonus compensation" ((in 58 reviews)); "Work from home was the best part" ((in 50 reviews)); "Bonus is great when you get it" ((in 44 reviews)); "Great culture and place to work" ((in 37 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Middle management structure and the wide variety of teams in IT makes for a little friction in terms of getting things done across functions." ((in 41 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "No training, lack of communication, abomination of the agile process, unclear expectations." ((in 17 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 16 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 13 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Phoenix , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia

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CareSource reviews

Misled about the job and let go during pandemic - Clinical Operations CareSource Employee Review

2.0

Aug 13, 2020

Clinical operations

Recommend

CEO approval

Business Outlook

Pros

Coworkers friendly, impressive office location/amenities available, software utilized was top notch

Cons

When I was interviewed, I was led to believe that I was replacing a manager with a well-established team of clinical ops analysts with a structured process of how to do work and manage it going forward. When I started at the position, my director was in the midst of being let go and another brought in who had prior professional experience with upper level management. No on the job training, was told that we would be building the department from the ground up. I was alone in trying to find my place and trying to implement the target goals. After my 90 day review, I was terminated due to negative performance, however I never received any negative feedback prior to me being shown the door. Furthermore, my team who reported to me was told by my director that I left voluntarily. Why lie about it?

CareSource Response

We're glad you experienced friendly co-workers and had access to the best tools & technology. We try hard to set everyone up for success. We appreciate hearing we may have failed to make that a reality for you. Your review help us get better. Thank you for taking the time to share.

Explore other reviews about CareSource

5.0

Jul 7, 2026

Growth director

Recommend

CEO approval

Business Outlook

Pros

Great company that truly cares about their people and growth. They promote within and value character.

Cons

There really aren’t any cons. This is a great company to work for.

CareSource Response

Thanks so much for sharing your experience with us!

2.0

Jun 24, 2026

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

N/a -the original trainer for my training class was great she ended up separating from the job in the middle of our training

Cons

I think when you first apply the pat information is misleading it says $40k-$52k/year but the base pay is $18.30/hr it isn’t based off experience they are factoring in incentive that you aren’t eligible for until you are out of training and nesting Also they didn’t take my ada form seriously I got it filled out and signed by my doctor as I was told to do by hr and literally they didn’t do anything which made my mental health much worse than it would’ve been if they would’ve helped. Also during training one of the trainers (Chelsea) mic was muted and she was trash talking and cursing about the employee in the training class and she mentioned how it was one trainee who was the topic was the only one who knew how to do the f-ing job it was ridiculous and humiliating for the rest of the training class because now we feel bad because we just heard you say this

CareSource Response

At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.

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Jobs at CareSource

Care Navigator (Remote - Massachusetts)

Senior Director, Clinical Data Governance and Integration

Senior Manager, Capacity Planning & Reporting

DSNP Account Manager (Columbus, Ohio)

DSNP Account Manager (CLEVELAND, OHIO)

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Misled about the job and let go during pandemic - Clinical Operations CareSource Employee Review

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