Frontline employees are abused - Community Care Manager CareSource Employee Review

2.0
Feb 6, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay and bonus is competitive

Cons

The productivity standards are unachievable. CareSource abuses frontline workers with unreasonable standards. Weak middle level management that won’t push back on upper management about what is realistic. If CareSource doesn’t go back to treating their employees well this company we’ll be gone in five years and the CEO out. They must returning to valuing their employees or I look to their staff to unionize. Not sure why things have changed to constant chaos at CareSource but the way out of this mess is to value your staff.

Explore other reviews about CareSource

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that truly cares about their people and growth. They promote within and value character.

Cons

There really aren’t any cons. This is a great company to work for.

avatar
CareSource Response
4d
Thanks so much for sharing your experience with us!
2.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k match, pto, remote work

Cons

- Extreme focus on productivity metrics created constant pressure and an unsustainable pace - Expected to carry full implementation projects alone without adequate support or realistic timelines - Workload and expectations were excessive, leading to chronic stress and burnout - The environment took a serious toll on my mental and physical health, and I continue to deal with the lasting effects of that strain - Organizational priorities consistently favored output over employee well\-being, with little meaningful support to offset the demands - Unexpected terminations occurred within clinical teams, including among long\-term employees, contributing to a sense of instability and lack of job security

See reviews by: Helpful|Rating|Date|All