Customer Care Advocate I - Customer Care Advocate I CareSource Employee Review

Great company that truly cares about their people and growth. They promote within and value character.

There really aren’t any cons. This is a great company to work for.

401k match, pto, remote work

- Extreme focus on productivity metrics created constant pressure and an unsustainable pace - Expected to carry full implementation projects alone without adequate support or realistic timelines - Workload and expectations were excessive, leading to chronic stress and burnout - The environment took a serious toll on my mental and physical health, and I continue to deal with the lasting effects of that strain - Organizational priorities consistently favored output over employee well\-being, with little meaningful support to offset the demands - Unexpected terminations occurred within clinical teams, including among long\-term employees, contributing to a sense of instability and lack of job security