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      CareSource

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      Not what it used to be - Team Lead CareSource Employee Review

      2.0
      Aug 19, 2021
      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers and hard-working employees. (I stick around because of them) Pay is acceptable Work-life balance in my dept. is good Ability to work from home Education/certifications paid for 401k match is great

      Cons

      There’s been a paradigm shift with the new CEO and subsequent complete turnover of C-level to Manager levels. Everything is micromanaged now. Focus is purely on growing the business vs. fixing what’s broken before growth. Huge turnover d/t extreme and unfair productivity measures that were implemented. While change is great, and that’s how we learn and grow, it’s daily. New policies and procedures, departments dismantled, new roles etc. No one can keep up with it, adding to the stress. No longer trust director and was even told by director not to trust VP and above.

      avatar
      CareSource Response
      4y
      We appreciate you sharing this feedback with us so that we can learn and grow together. We’re glad to hear you like your team and enjoy work-life balance. Thanks for your dedication to our members and to providing them with healthcare with heart. As we continue to grow as a company, we always aim provide transparency through our actions and leaders. We encourage you to use resources like MySource and our All Staff meetings to get business updates about the company and hear from leaders about their priorities and strategies.

      Explore other reviews about CareSource

      5.0
      Jul 7, 2026
      Growth director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company that truly cares about their people and growth. They promote within and value character.

      Cons

      There really aren’t any cons. This is a great company to work for.

      avatar
      CareSource Response
      4d
      Thanks so much for sharing your experience with us!
      2.0
      Jul 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k match, pto, remote work

      Cons

      - Extreme focus on productivity metrics created constant pressure and an unsustainable pace - Expected to carry full implementation projects alone without adequate support or realistic timelines - Workload and expectations were excessive, leading to chronic stress and burnout - The environment took a serious toll on my mental and physical health, and I continue to deal with the lasting effects of that strain - Organizational priorities consistently favored output over employee well\-being, with little meaningful support to offset the demands - Unexpected terminations occurred within clinical teams, including among long\-term employees, contributing to a sense of instability and lack of job security

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