I thought this was going to be my home - Registered Nurse CareSource Employee Review

2.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

My team was always the best and most encouraging part. We always had each other's back. Even when we were all drowning, we all knew it, so we were there when we could be.

Cons

The job started out as promised with a caseload of 75-90 member max. I now have 160 members and am told it will be climbing to over 200 with no hiring in site of other help. We have told management we are very overwhelmed and this is too much for one person, but are dismissed. Micromanaging is on a level I have never experienced at any company. I have left jobs before for feeling my license was at risk, or that I was not in agreement with policies, but I have never wanted to leave a company for how they have made me feel as a person. I have now been placed on severe anxiety medication because of the stress and pressure management has put on us for this job. I thought this would be where I was going to make a home and retire. What was going to be best for my family. It is a shame that in the last 6 months, it has become more about keeping up with the other insurance companies than worrying about their staff.

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CareSource Response
2y
Thanks for sharing your experience with us. Your feedback is very valuable to us – our employees and our members are our top priority and we want each of our employees to feel heard and understood. We have a variety of reporting options available via our internal website, MySource, to ensure experiences are recorded and addressed. These options include an anonymous ethics hotline.

Explore other reviews about CareSource

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that truly cares about their people and growth. They promote within and value character.

Cons

There really aren’t any cons. This is a great company to work for.

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CareSource Response
3d
Thanks so much for sharing your experience with us!
2.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k match, pto, remote work

Cons

- Extreme focus on productivity metrics created constant pressure and an unsustainable pace - Expected to carry full implementation projects alone without adequate support or realistic timelines - Workload and expectations were excessive, leading to chronic stress and burnout - The environment took a serious toll on my mental and physical health, and I continue to deal with the lasting effects of that strain - Organizational priorities consistently favored output over employee well\-being, with little meaningful support to offset the demands - Unexpected terminations occurred within clinical teams, including among long\-term employees, contributing to a sense of instability and lack of job security

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