Is CareSource a good company to work for?

CareSource has an overall rating of 3.4 out of 5, based on over 900 reviews left anonymously by employees. This rating has decreased by 14% over the last 12 months. 48% of employees would recommend working at CareSource to a friend and 44% have a positive outlook for the business. The best reviews about CareSource have been left by employees working as Director , Team Lead and RN Case Manager .

Does CareSource pay their employees well?

According to anonymously submitted Glassdoor reviews, CareSource employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at CareSource. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at CareSource?

48% of CareSource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareSource 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CareSource?

Manager (26) , RN Case Manager (21) , Team Lead (18) , Business Analyst (16) , Director (16) , Case Manager (12) , Customer Care Specialist (10) , Customer Service Representative (10) , Analyst (9) , Registered Nurse (8) , Systems Analyst (8) , Team Leader (8) , Care Manager (7) , Community Health Worker (7) , Customer Care Advocate (7)

What are the pros of working at CareSource according to real employee reviews?

"good 401K & other benefits" ((in 97 reviews)); "Good pay and ability to bonus compensation" ((in 60 reviews)); "Good benefits, work from home" ((in 55 reviews)); "They offer good bonus up to 15 % of the annual compensation." ((in 42 reviews)); "Great culture and place to work" ((in 37 reviews))

What are the cons of working at CareSource according to real employee reviews?

"Middle management structure and the wide variety of teams in IT makes for a little friction in terms of getting things done across functions." ((in 41 reviews)); "managers have no idea what is going on half the time" ((in 20 reviews)); "Though upper management is aware of this couldn't take stringent actions." ((in 16 reviews)); "There is no communication and you are forced to do things and accept positions even if you don’t want to." ((in 15 reviews)); "A lot of trainings which isnt bad as CareSource is ahead of the market, but it can interfere with one's ability to maintain task load certain days." ((in 13 reviews))

What are employees saying about CareSource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareSource layoffs and their outlook for job security at CareSource in 2026.

What are the top reviewed CareSource locations?

Dayton , Cleveland , Atlanta , Indianapolis , Columbus , Cincinnati , Louisville , Ohio City , Tampa , Little Rock , Mayfield , Chicago , Phoenix , Grand Rapids , Billings , Broken Arrow , Albuquerque , Raleigh , Houston , Texas City , Lorena , Petersburg , Akron , Chillicothe , Springboro , Avon , Lorain , Medina , Hilliard , Vandalia

CareSource reviews

Some work to do - Anonymous employee CareSource Employee Review

3.0

Jun 23, 2024

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many of the people care about the vision and mission of the company and how to impact their members

Cons

Very hierarchical They aim for innovation but don’t really walk their talk Their equipment is old school They recruit remote people but don’t address their need and focus on all fun stuff happening in Dayton OH

CareSource Response

2y

Thanks for sharing your experience with us. We greatly value your feedback as it helps us adapt to best serve our employees from across our markets. We hope you were able to use our internal website, MySource, to learn more about our DEI commitments and their progress as well as join one of our many employee resource groups.

Explore other reviews about CareSource

5.0

Jul 7, 2026

Growth director

Recommend

CEO approval

Business Outlook

Pros

Great company that truly cares about their people and growth. They promote within and value character.

Cons

There really aren’t any cons. This is a great company to work for.

CareSource Response

1w

Thanks so much for sharing your experience with us!

2.0

Jun 24, 2026

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

N/a -the original trainer for my training class was great she ended up separating from the job in the middle of our training

Cons

I think when you first apply the pat information is misleading it says $40k-$52k/year but the base pay is $18.30/hr it isn’t based off experience they are factoring in incentive that you aren’t eligible for until you are out of training and nesting Also they didn’t take my ada form seriously I got it filled out and signed by my doctor as I was told to do by hr and literally they didn’t do anything which made my mental health much worse than it would’ve been if they would’ve helped. Also during training one of the trainers (Chelsea) mic was muted and she was trash talking and cursing about the employee in the training class and she mentioned how it was one trainee who was the topic was the only one who knew how to do the f-ing job it was ridiculous and humiliating for the rest of the training class because now we feel bad because we just heard you say this

CareSource Response

3w

At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.

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Jobs at CareSource

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Social Workers - Hybrid (Per Diem)(Bilingual - Russian, Mandarin, or Cantonese Preferred)

CareSource

Some work to do - Anonymous employee CareSource Employee Review

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