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      CareSource reviews

      RUN!! - CHW CareSource Employee Review

      2.0
      Sep 25, 2024
      Chw
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get an annual bonus.

      Cons

      Constantly changing expectations. Leadership that honestly does not know what they are doing (specifically Case Management). They overwork the case managers and ignore the CHWs who also are overwhelmed. Slow to backfill positions while the current staff drowns or flees. Being told to ask questions only to not get a clear answer. And being asked to do work that takes away from your actual job, but having your feet held to the fire everytime something falls behind. Meanwhile they gaslight you by saying things like "take self care breaks" but then ask you to explain 15 minute gaps outside of the documenting system knowing that we have to research certain certain information outside of CareSource systems. I beg anyone that values their mental health to avoid this place especially if looking at the Case Management department. It may be called Care4U but as an employee, they do not (unless you're on their list of favorites)

      avatar
      CareSource Response
      1y
      Thank you for sharing your experience with us. Your feedback helps us better serve our teams and create an environment for all to be successful. We want our employees to feel safe and comfortable growing within our teams. If things don’t feel right, we highly encourage all employees to utilize the reporting options available to them on our internal website, MySource, including an anonymous hotline to help share their experiences so that our teams can investigate further.

      Explore other reviews about CareSource

      5.0
      Jul 7, 2026
      Growth director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company that truly cares about their people and growth. They promote within and value character.

      Cons

      There really aren’t any cons. This is a great company to work for.

      avatar
      CareSource Response
      6d
      Thanks so much for sharing your experience with us!
      2.0
      Jun 24, 2026
      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      N/a -the original trainer for my training class was great she ended up separating from the job in the middle of our training

      Cons

      I think when you first apply the pat information is misleading it says $40k-$52k/year but the base pay is $18.30/hr it isn’t based off experience they are factoring in incentive that you aren’t eligible for until you are out of training and nesting Also they didn’t take my ada form seriously I got it filled out and signed by my doctor as I was told to do by hr and literally they didn’t do anything which made my mental health much worse than it would’ve been if they would’ve helped. Also during training one of the trainers (Chelsea) mic was muted and she was trash talking and cursing about the employee in the training class and she mentioned how it was one trainee who was the topic was the only one who knew how to do the f-ing job it was ridiculous and humiliating for the rest of the training class because now we feel bad because we just heard you say this

      avatar
      CareSource Response
      2w
      At CareSource, we are committed to fostering a positive and supportive environment for all our employees, prioritizing transparent, two-way communication. Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience and take your concerns seriously. We continuously strive to improve our workplace, and your insights are valuable to us.
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