Does CareXM pay their employees well?

According to anonymously submitted Glassdoor reviews, CareXM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at CareXM. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at CareXM?

55% of CareXM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareXM 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CareXM?

Patient Care Advocate (22) , Patient Care Assistant (PCA) (6) , Patient Advocate (4) , Patient Care Advocate PCA (4) , Sales Development Representative (SDR) (3) , Customer Service Representative (CSR) (2) , Learning and Development Coordinator (2) , Project Manager (2) , Team Lead (2)

What are the pros of working at CareXM according to real employee reviews?

"Remote work from home." ((in 6 reviews)); "Growing fast and much more opportunity for further growth within current verticals and expanding to new ones" ((in 4 reviews)); "Extra hours, bonuses, most customers nice" ((in 3 reviews)); "Awesome place to work recommend to anyone." ((in 3 reviews))

What are the cons of working at CareXM according to real employee reviews?

"Low pay weekend no communication with management" ((in 15 reviews)); "Dishonest management." ((in 3 reviews))

What are employees saying about CareXM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareXM layoffs and their outlook for job security at CareXM in 2026.

What are the top reviewed CareXM locations?

Lehi , Salt Lake City , Newark , Birmingham , Daleville , Ider , Mobile , Johnson City , Memphis , Shelbyville , Cincinnati , New Orleans , Seattle , Palm Bay , Tampa , Savannah , Remote , Utah , Tennessee City

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CareXM

CareXM reviews

Started Out Great - Patient Care Advocate CareXM Employee Review

2.0

Feb 1, 2022

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

Worked from home. Good training, coworkers, team, and supervisor.

Cons

They hired a lot of full time and part time people between October and December to get them through the holidays. Numerous people were even slated to start training in other areas. As soon as call volume began to drop in January, they got large groups of people on a Teams call and let them go. No loyalty, no offer of to switch to part time, and no heart.

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5.0

Jul 7, 2026

Visit coordinator

Recommend

CEO approval

Business Outlook

Pros

Wonderful co-workers/Nurse Managers/Boss. Opportunities to work more hours on different shifts. Work is straight and to the point. Great support from peers.

Cons

No cons as of yet.

1.0

Mar 29, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None when all this company wants to do is cover up the fact that terminations happened

Cons

Terminations that seems to fail the memory of those who respond to the reviews

CareXM Response

Thank you for sharing your perspective. We understand that you have strong feelings, and it has been on your mind since 2022. Career transitions can be challenging, and we hear your frustration regarding how you feel this was handled. Please know that your comments have been noted. We sincerely wish you the best in your career moving forward.

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Jobs at CareXM

Patient Support Customer Service Representative - Part Time Evenings

Enterprise Account Manager

United States

View job

Bilingual Medical Customer Service Representative (Spanish/English)

Early Morning Triage Nurse - RN (Remote)

After-Hours Night Triage RN (Remote)

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Started Out Great - Patient Care Advocate CareXM Employee Review

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