Low pay / High volume calls - Patient Care Advocate CareXM Employee Review

2.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility. They have the option to choose a shift that works best for you and pick up shifts if you want to work additional hours.

Cons

High volume call center with too low of an hourly wage. They do not provide equipment and they do not provide a monthly stipend for using your own internet. They get you in the door by promising career growth but I have yet to see any opportunities after almost a year.

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CareXM Response
1y
We appreciate you taking the time to share your experience as a Patient Care Advocate. Your insights are valuable to us as we continually strive to improve our workplace. We understand your concerns regarding compensation and career growth opportunities. We're committed to providing competitive compensation packages and fostering a culture of professional development. We'll certainly take your feedback into consideration as we review our current policies and practices. We're actively exploring options to better support our remote workforce. We're committed to providing a work environment that is both productive and comfortable for our employees. Your input is important to us, and we value your contributions to our team.

Explore other reviews about CareXM

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful co-workers/Nurse Managers/Boss. Opportunities to work more hours on different shifts. Work is straight and to the point. Great support from peers.

Cons

No cons as of yet.

1.0
Mar 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None when all this company wants to do is cover up the fact that terminations happened

Cons

Terminations that seems to fail the memory of those who respond to the reviews

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CareXM Response
2w
Thank you for sharing your perspective. We understand that you have strong feelings, and it has been on your mind since 2022. Career transitions can be challenging, and we hear your frustration regarding how you feel this was handled. Please know that your comments have been noted. We sincerely wish you the best in your career moving forward.
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