Ok - Patient Care Assistant (PCA) CareXM Employee Review

3.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Working from home and not being micro managed

Cons

Low pay and rude callers. Also high call volume

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CareXM Response
1y
We truly appreciate you taking the time to share your feedback, and we're glad to hear that the work-from-home flexibility and our management style are positives for you! We believe in empowering our team members, and it's great to know that's being felt. We also hear your concerns about pay, call volume, and the challenging interactions you sometimes face with callers. We understand that these aspects can be difficult, and we want you to know that we're always striving to create the best possible environment for our team. We're continuously reviewing our compensation structure and exploring ways to support our PCAs in handling high call volumes and difficult calls. Your well-being is important to us, and we're committed to finding solutions. Thank you for being a part of the CareXM team.

Explore other reviews about CareXM

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful co-workers/Nurse Managers/Boss. Opportunities to work more hours on different shifts. Work is straight and to the point. Great support from peers.

Cons

No cons as of yet.

1.0
Mar 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None when all this company wants to do is cover up the fact that terminations happened

Cons

Terminations that seems to fail the memory of those who respond to the reviews

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CareXM Response
2w
Thank you for sharing your perspective. We understand that you have strong feelings, and it has been on your mind since 2022. Career transitions can be challenging, and we hear your frustration regarding how you feel this was handled. Please know that your comments have been noted. We sincerely wish you the best in your career moving forward.
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