Great culture, respect, W/L balance - Customer Success Manager (CSM) CareerBuilder Employee Review

4.0
Jul 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Good place to work, with generally great people. At least in my role, my manager doesn’t babysit me. Having worked in many corporate roles, being treated like an adult that can get their work done without the “helicopter parent” syndrome, is nice.

Cons

Commission structure is convoluted and doesn’t always reward individual successes.

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CareerBuilder Response
3y
Great feedback! Thank you for taking the time to review CB. I would love to speak with you further about possible solutions to your feedback regarding comp structure. Please email our HR team directly at hrdept@careerbuilder.com.

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5.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture was amazing before it was acquired by private equity.

Cons

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3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

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Cons

Innovation was lacking to compete in the market, no real marketing.

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