Most Transparent Leadership In My Employment History - Tier 1 Support Specialist CareerPlug Employee Review

5.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Compassion with personal issues their employees may have. - Growth opportunities and consistent on-going training on the product as well as employee professional development topics. - Very fair compensation with regular industry salary reviews to match our competitors. - Fully remote employment, so no wasted time on commuting. - Very responsive HR Team, especially when you need hardware, supplies or any other support. - Unlimited time off. This isn't a company that says they offer "unlimited time off" but really mean "Ummm, this is a metaphorical benefit. Don't think you can take vacation time when ever you request it because we are too understaffed. to support the workload unless we have all hands on deck". Leadership monitors and hires based on department/team staffing needs, so if you request time off, you can feel confident that your responsibilities will be covered and our leaders want you to be able to relax and enjoy your time away from work. - Proactive managers who genuinely care about helping you work towards achieving your professional goals. MOST OF ALL, working with a caring group of people you respect, trust, and admire, that you'd want to hang out with because they're so fun to be around.

Cons

The rate of growth in the client base and the rate of change in the platform features can be daunting. However, the clients appreciate that CareerPlug acknowledges their pain points and are willing to update the system to address theirs concerns whenever possible.

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CareerPlug Response
1y
Thank you so much for the kind words! We love that you're having a great experience and seeing our values practiced in action. Be Kind is our first core value and we lead with that in everything we do.

Explore other reviews about CareerPlug

5.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

This company is so focused on growth and helping you advance. The team and management support here is phenomenal.

Cons

The work load can be intense sometimes but there is a lot of support for making it consumable

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CareerPlug Response
1y
Thank you for your feedback! Keep Growing is at the core of our culture, and I'm glad that's shining through. Keep speaking up to your manager about how we can help make your workload manageable and foster a good work/life balance. Thanks!
4.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great benefits - amazing team - standard working hours - a lot of great resources to start career development

Cons

- company focus constantly shifting - under staffed customer support - unrealistic expectations for workload management - lack of proper management chain - decisions made solely by one person sometimes

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