Easy job but not well organized - Engagement Specialist Carenet Health Employee Review

3.0
Jan 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Carenet is a good company to get your foot in the door of the healthcare world. It's easy and all you do is call different insurance members fo different reasons depending on the project you are on.

Cons

Carenet may be a good start out job but it's not very organized and don't get enough training in my opinion and my coworkers' opinion. We would get trained a certain way, but when we actually do it it's wrong and it counts against us. When it's time to learn a new project, we learn about it in one meeting then get thrown into the project. It's very micromanaged so stay on your p's and q's. They also don't pay enough for the amount of stress they put us through.

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Carenet Health Response
4mo
Thank you for sharing your experience and for the time you spent with Carenet Health. We’re glad to hear that you found the role to be a helpful entry point into the healthcare industry and that the work itself was approachable for getting started in this field. We also appreciate your candid feedback regarding organization, training consistency, and compensation. Clear guidance and effective training are essential for helping team members feel confident in their roles, especially when transitioning between projects. Your comments about training alignment and preparation for new programs are valuable and will be shared with the appropriate teams as we continue improving our processesThank you again for your feedback and for contributing to the work we do in supporting patients and healthcare partners. Your perspective helps us identify areas where we can continue to strengthen the employee experience.

Explore other reviews about Carenet Health

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I love my job here at Carenet and I have been here for 2 years. My boss is very supportive and encourages us!

Cons

I have no cons at this time.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

Where do I even start. Management is awful. The managers don’t actively take calls so they have no idea what we are dealing with and don’t know how to help us properly. Our leadership decided to change our pay and the incentive is so hard to attain due to no fault of our own. Calls don’t come in fast enough, there is constant technical issues and most calls that do come in are voicemails. They treat their employees like we mean absolutely nothing to them. They also took away our paid holidays. We had to work July 4, Labor Day and more than likely Memorial Day. Work/life balance here is non existent.

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