Work-life balance, finally! - Anonymous employee Carenet Health Employee Review

4.0
May 30, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working in the BPO industry for a decade already, working here has been one of the most rewarding. Humane treatment, at last!

Cons

Some roles are onsite which is understandable for a start up BPO in PH.

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Carenet Health Response
1y
Thank you for sharing your experience and for the positive rating! We’re thrilled to hear that your time at Carenet Healthcare has been one of the most rewarding in your decade of experience in the BPO industry. Providing humane and supportive treatment is a core value for us, and we’re glad that it’s resonating with you. We also appreciate your understanding regarding the need for some roles to be onsite, especially as we continue to grow as a start-up BPO in the Philippines. We’re committed to finding the right balance and exploring ways to offer more flexibility where possible. Thank you for being a valued member of our team for the past two years. Your feedback helps us continue to improve and provide a positive work environment. If you have any additional suggestions or thoughts, please don’t hesitate to reach out to your Manager/People team.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I love my job here at Carenet and I have been here for 2 years. My boss is very supportive and encourages us!

Cons

I have no cons at this time.

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

Where do I even start. Management is awful. The managers don’t actively take calls so they have no idea what we are dealing with and don’t know how to help us properly. Our leadership decided to change our pay and the incentive is so hard to attain due to no fault of our own. Calls don’t come in fast enough, there is constant technical issues and most calls that do come in are voicemails. They treat their employees like we mean absolutely nothing to them. They also took away our paid holidays. We had to work July 4, Labor Day and more than likely Memorial Day. Work/life balance here is non existent.

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