Does Carenet Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Carenet Health employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Carenet Health. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Carenet Health?

30% of Carenet Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Carenet Health 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Carenet Health?

Engagement Specialist (81) , Care Coordinator (30) , Customer Service Representative (CSR) (19) , Customer Service Representative (18) , Registered Nurse (18) , Radiology Scheduler (15) , Care Advisor (14) , Care Advisor RN (11) , Patient Service Representative (9) , Health Advisor (8) , Operations Manager (8) , RN Care Advisor (8) , Registered Nurse, BSN (6) , Patient Care Coordinator (5) , Telephone Triage Nurse (5)

What are the pros of working at Carenet Health according to real employee reviews?

"Remote work from home position" ((in 60 reviews)); "People seem nice" ((in 20 reviews)); "coworkers are great and help with covering shifts" ((in 17 reviews)); "Flexible Scheduling: With 24" ((in 12 reviews)); "Supportive and collaborative leadership" ((in 7 reviews))

What are the cons of working at Carenet Health according to real employee reviews?

"Low pay and not increase after 1 yr." ((in 49 reviews)); "Poor management bad communication from staff" ((in 30 reviews)); "Expensive benefits" ((in 26 reviews)); "Training was horrible and disorganized" ((in 19 reviews)); "Departments do not talk to each other and operation managers have to clean on the mess up." ((in 14 reviews))

What are employees saying about Carenet Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Carenet Health layoffs and their outlook for job security at Carenet Health in 2026.

What are the top reviewed Carenet Health locations?

San Antonio , Texas City , Houston , Atlanta , Albuquerque , Charlotte , Austin , Dallas , Brooks City Base , New York , Phoenix , Portland , Oklahoma City , Fort Worth , Gulfport , Ohio City , Las Vegas , Homestead , Florida City , Port St Lucie , Remo , Dallas-Fort Worth , Mobile , Montgomery , Buffalo Grove , Roanoke , Kansas City , Warren , Westbrook , Phillips

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Carenet Health

Carenet Health reviews

Review - Health Care Customer Service Representative Carenet Health Employee Review

1.0

Jul 31, 2025

Health care customer service representative

Recommend

CEO approval

Business Outlook

Pros

The leadership was good, and the training was organize

Cons

15-minute break and a 30-minute lunch. The job was micromanaged and low-paying. We had to really pressure the customers, asking them twice to take advantage of the wellness assessment. I hated bothering people and realized that this job was not for me. The customers were very rude, and constantly calling them to push the assessment and meet metrics was stressful. The job stressed me out so much that it affected my health. I hated the job, so I quit, and I don’t regret it

Carenet Health Response

11mo

Thank you for taking the time to share your experience. We're glad to hear you found the training organized and the leadership team supportive. That’s something we continually strive to provide for all employees. We also hear your concerns around compensation, break structure, and the nature of the work. The feedback regarding stress levels, metrics, and how they impact both our employees and the customer experience is valuable. We’re actively evaluating our scheduling practices, compensation models, and support tools to better align with the needs of our teams. We wish you the very best in your future endeavors and appreciate your time with us at Carenet.

Explore other reviews about Carenet Health

5.0

Jun 2, 2026

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I love my job here at Carenet and I have been here for 2 years. My boss is very supportive and encourages us!

Cons

I have no cons at this time.

1.0

Jul 18, 2026

Health advocate

Recommend

CEO approval

Business Outlook

Pros

You get to work from home

Cons

Where do I even start. Management is awful. The managers don’t actively take calls so they have no idea what we are dealing with and don’t know how to help us properly. Our leadership decided to change our pay and the incentive is so hard to attain due to no fault of our own. Calls don’t come in fast enough, there is constant technical issues and most calls that do come in are voicemails. They treat their employees like we mean absolutely nothing to them. They also took away our paid holidays. We had to work July 4, Labor Day and more than likely Memorial Day. Work/life balance here is non existent.

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Jobs at Carenet Health

Call Center Operations Manager

Healthcare CSR (Onsite: San Antonio) | $17.00 per hour! | Starts 8/3/26

Healthcare Advocate | Onsite: San Antonio | Starts 8/7/26

Healthcare Advocate, Bilingual | Onsite: Biloxi | Starts 7/31/26

Healthcare Advocate, Bilingual | Onsite: San Antonio | Starts 7/10/26

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Carenet Health

Review - Health Care Customer Service Representative Carenet Health Employee Review

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