Good people poor upper management - Customer Care Resolution Specialist Caresource Employee Review

5.0
May 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people work here and genuinely try their best.

Cons

Constantly changing processes and procedures and then punishing their workers for not following new process or procedure that is not concrete or fully published yet.

Explore other reviews about Caresource

5.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

The company culture is great

Cons

There were no cons with the company

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Set M-F schedule WFH Monthly Performance bonuses Annual bonus and Merit Increase PTO

Cons

Shift Bids Lack of Communication at times Poor training programs

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