It is what it is... - Shift Supervisor Caribou Coffee Employee Review

2.0
Jun 28, 2011
Recommend
CEO approval
Business Outlook

Pros

The interactions with customers made working at the coffee shop worthwhile.

Cons

Management is incompetent. Corporate Marketing and Regional Managers have no idea how a store operates on a day to day basis. Everyone from the store manager on up are ONLY concerned about their bonuses and try to cut costs by any means necessary. It was so bad our manager would would microwave frozen muffins just to make ONE more sale...

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5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn menu and recipes

Cons

Bad tips and not great pay

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

Cons

Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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