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      Caribou Coffee

      Engaged Employer

      Caribou Coffee reviews

      Do your core values align with the Company’s? - General Manager Caribou Coffee Employee Review

      4.0
      Jan 17, 2026
      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of room for climbing the ladder. I was an external hire for the AGM position and was promoted to GM the following year. Benefits include stocks, insurance, quarterly bonuses and more.

      Cons

      Downlone communication from CEO to down through regional and district managers to the front line team may be a crapshoot, depending on your leaders. Your success may be dependent on your direct up line and I’ve seen favoritism and passive bullying tactics/gossip take place. Towards the end of my time I felt I was back in high school the cliques that formed at the annual GM conferences.

      avatar
      Caribou Coffee Response
      5mo
      Thanks for taking the time to share your experience. We’re glad to hear your time with us has been positive — it reinforces our commitment to building a workplace where people feel valued, supported, and inspired to grow.

      Explore other reviews about Caribou Coffee

      5.0
      Apr 20, 2026
      Barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great people and company culture

      Cons

      - frequent changes in management

      2.0
      Jun 26, 2026
      Shift leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Usually nice coworkers, good regulars, tips can be really good if you’re working busy shifts

      Cons

      Over worked and under paid. General managers are hit or miss and if yours is bad, you’re screwed and they won’t be held accountable. Some coworkers are bullies with no repercussion. Unfair task delegation. Hard to get full time hours unless you’re upper management.

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