Understaffed and overworked - Anonymous employee Caribou Coffee Employee Review

3.0
Jan 31, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customers make going into work worthwhile Co-workers are wonderful, including the store manager Free coffee, discounts, and good tasting food Flexible hours and time off requests are generally always granted

Cons

Low pay for the amount of work (Only because of understaffing) District Managers in this company are a joke Outdated equipment, broken equipment takes too much time to be replaced Very little communication between upper management and store members Focused on pure profits, not employees

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The customers are amazing and the job itself is very easy and doesn’t demand much work.

Cons

I was terminated after “complaining” about management and was treated unfairly until I had to leave. They were not trying to keep me in the company after I started complaining that I haven’t gotten raise in 2 years.

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