Caribou, They just didn't learn from the Lawsuit. - Store Manager Caribou Coffee Employee Review

2.0
Dec 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Caribou by far has the highest quality coffee available and the customer service that is free is by far in the top 10percent of companies out there. All employees receive 1/2 pound of coffee each week, a free drink for every shift worked and 10% off all merch and products. The atmosphere is relaxed and comfortable and the customers are the best. Supervisors and store management is pretty good, they listen to you and seem to follow through on what they promise.

Cons

Wages are horrible, senior management only cares about themselves and will stab you in the back to protect their own backside. Upward advancement is a joke, they will promise and promise while asking you to do more and more by holding the proverbial carrot in front of you only to come up with an excuse of oh, sorry its going to be probably 3 to 6 more months till that position is available because the company is restructuring and that actual position does not exist anymore, but if you can show us that your more than willing to big we will promise you something else.

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

fun job good discount good people to work for

Cons

can be a very fast paced and environment and difficult to keep up if thats not your strong suit

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