Would recommend in some cases - Anonymous employee Caribou Coffee Employee Review

3.0
Apr 26, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Challenging but not overbearing workload - Good environment to build relationships with coworkers and customers - Hours are flexible, there is enough staff should a shift need to be covered as well - Product is higher quality than competitors and easy to get behind - Store managers are very supportive and positive - Benefits are standard

Cons

- Penny-pinchers. Reducing costs seems more important than developing staff and growing business. - Evident disconnect between corporate office and stores, signs of distrust of retail employees - Supervisors only paid wage when supervising shift, not when another supervisor or manager is present (valuing people on tasks performed, not overall contribution) - Communication is clear, but often times limited and/or lacks follow-up

Explore other reviews about Caribou Coffee

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people and company culture

Cons

- frequent changes in management

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The customers are amazing and the job itself is very easy and doesn’t demand much work.

Cons

I was terminated after “complaining” about management and was treated unfairly until I had to leave. They were not trying to keep me in the company after I started complaining that I haven’t gotten raise in 2 years.

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